Privacy Policy

Table of Contents

1. Overview

Skedio's mission is to help you schedule better. To do so, we need personal information from you - there's no way around it. But we don't take this responsibility lightly. We recognize the importance of privacy and your rights, and we want you to feel confident about using our services and in your interactions with us.

We want you to love Skedio as much as we do, but if you do not agree with this policy then please do not access or use the Website.

The sections below contain the information you may want to know about this topic. We've tried to make them as straightforward as possible, but we realize it's a lot of information. If you still have any questions, please reach out to support@skedio.com.

2. Introduction

This privacy notice ("Privacy Notice" or "Notice") describes how Skedio collect, use, and disclose your Personal Data. Throughout this document, we will use a few definitions to describe various products, roles and relevant terms:

  • "Website" means all of the text, data, information, software, graphics, photographs and more that we and our affiliates may make available to you, plus our websites, any services, extensions, plug-ins, software, or applications that we may provide to you
  • "Users" are the people who have created a Skedio account
  • "Viewer" is a person who visits the Website but may or may not be a User or Invitee
  • "Personal Data" is any data relating to an identified or identifiable natural person that is processed by Skedio as described in this Privacy Notice when such information is protected as "personal data" or "personal information" or a similar term under applicable data protection laws

3. Applicability

This Privacy Notice applies to Personal Data Skedio collects when you visit or use our Website as described in the "Information We Collect" section of this Privacy Notice below. Skedio is the controller of that Personal Data.

4. Information We Collect

We collect information about you directly from you and automatically through your use of our Website.

Information We Collect Directly

Task Information

A User may voluntarily give us certain information when creating tasks. We do not support the storing of any confidential or personally identifiable information (PII) within your tasks. This includes, but is not limited to, Social Security numbers, credit card numbers, bank account information, passwords, or health information.

Calendar Information

A User may connect their calendar with Skedio. Our calendar integration only uses and displays the duration, meeting title and free/busy status of the events in your calendar so that we don't book you when you're busy. No details about the appointments in your connected calendar are stored in Skedio, such as who you are meeting with, their email address, or the meeting title.

Account and Billing Information

Users provide Skedio with certain information, including name, email address, username and profile image when you login. If you purchase a premium version of Skedio, our third party payment processors will collect and store your billing address and credit card information. We store the last four digits of your credit card number, card type, and the expiration date.

Marketing Information

Users, Invitees, or Viewers interested in Skedio's services may contact us through forms made available on the Website and voluntarily give information such as name, work email, phone number, company, and role.

Information Collected Automatically

We and our authorized third parties use Cookies, pixels, web beacons, and other technologies to receive and store certain types of information when you interact with us through your computer or mobile device. This includes:

  • Log & Device Data: Web address, device model, operating system, browser type, IP address, and approximate location
  • Cookie Data: Session and persistent cookies to keep you logged in and improve your experience
  • Usage Data: Information about how you use the platform, such as number of tasks created and completed
  • Third-Party Tools: Analytics providers like Google Analytics, advertising networks, and security providers

5. How We Use Your Information

We may use information that we collect about you, including Personal Data, to:

  • Provide the Skedio Website Service: Facilitate scheduling, create and manage your account, respond to inquiries, and provide customer support
  • Understand and improve our products: Perform research and analysis to help make our products better and develop new products
  • Communicate with you: Send service-related communications, promotional emails (with opt-out), and respond to your requests
  • Protecting Rights and Interests: Protect our rights and interests as well as those of our Users
  • Legal Compliance: Comply with applicable legal or regulatory obligations

6. With Whom We May Share Your Information

We may share information we collect about you, including Personal Data, in the following ways:

With third-party Service Providers: We use other companies, agents, or contractors to perform services on our behalf, such as processing payments, providing customer service, monitoring and developing services, and analyzing data. These Service Providers may have access to your Personal Data to provide these functions.

We require Service Providers to agree to take reasonable steps to keep the Personal Data secure and do not authorize them to use or disclose your Personal Data except in connection with providing their services.

7. Your Rights and Choices

Depending on your relationship with Skedio and where you live, you may have the following rights:

  • Email: Opt out of promotional emails at any time by following the opt-out link in the email
  • Cookies: Manage cookies through your browser settings or our Cookie Settings link
  • Access and Correction: Right to know, access, and correct your Personal Data
  • Deletion: Right to delete your Personal Data under specific circumstances
  • Data Portability: Right to request a copy of your Personal Data in an accessible format
  • Opt-out: Right to opt out of the sale or sharing of Personal Data and targeted advertising

To exercise these rights, please contact us at support@skedio.com.

8. Security and Storage of Information

Skedio takes the security of your Personal Data very seriously. We work hard to protect the Personal Data that you provide from loss, misuse, unauthorized access, or disclosure and we have taken reasonable steps to help protect the Personal Data we collect.

We retain the Personal Data we collect for so long as is reasonably necessary to fulfill the purposes for which the data was collected, to perform our contractual and legal obligations, and for any applicable statute of limitations periods.

9. Users Outside the USA

Our application and database servers are located in the United States. If you are located outside of the United States, please be aware that information we collect will be processed and stored in the United States, which may not offer the same level of privacy protection as your country of residence.

We rely on Standard Contractual Clauses and the UK Addendum to legally transfer Personal Data from the European Economic Area, the United Kingdom, and Switzerland.

10. Changes to this Notice

This Notice may change if there is a material change to the way information is handled at Skedio, or to clarify our Notice or adjust clerical errors. If any changes are made, we'll post them on this page. If you continue to use Skedio after those changes are in effect, you agree to the revised Notice.

11. Contacting Us

If you have any questions or comments about this Notice or anything related to privacy, please contact us at support@skedio.com.

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